Build the team your business deserves.

A dedicated full-time remote professional, recruited, paid, supported, and replaced when needed, all by us. One flat membership. No recruiting fees.

$2,083/month
Interview free, pay only after you choose
Explore the Roles

Not a freelancer. Not project-based. Fully dedicated to your business.

ScaleSource

What actually changes

On your plate
Answering every callChasing invoicesScheduling jobsFollowing up on leadsInbox triageData entryPreparing estimatesBookkeeping catch-upClosing new businessLeading your teamGrowing the business
ScaleSource Scaler
Your ScaleSource Scaler
Dedicated · Full-time · Supported by us

No Scaler yet. Everything on the left stays yours. Flip the toggle.

No recruiting fees·Unlimited interviews·Billing starts at selection·Payroll handled·30-day guarantee

Your business shouldn't depend on you doing every task.

Calls, invoices, schedules, follow-ups, and somewhere in between, you run the company. It's not that you're busy. Too much of the business runs through you.

You don't need to keep carrying everything yourself.

A Tuesday that probably looks familiar
7:40 AMAnswering yesterday's emails before the day starts
9:15 AMA customer calls, the schedule gets reshuffled
11:30 AMFollowing up on leads that went quiet
1:00 PMPreparing an estimate between meetings
3:20 PMChasing an unpaid invoice
6:45 PMThe growth plan moved to tomorrow. Again.
What ScaleSource is

A managed remote team partner, not another freelance marketplace.

Not a freelancer

No shared attention, no project clock, no juggling other clients.

Not a recruiter who vanishes

Our relationship doesn't end when a candidate starts. It begins.

A dedicated Scaler

One full-time professional, integrated into your day-to-day operations.

Everything around them, handled

Recruiting, contracts, payments, check-ins, and replacements, by us.

You provide
PrioritiesScheduleSystems accessProceduresDirection
ScaleSource manages
RecruitingScreeningContractsPayrollCheck-insReplacements

Scalers are engaged by ScaleSource under a separate contractor agreement, so there is no payroll burden on your side.

For veterinary clinics

Your front desk, fully covered, even when the phones don't stop.

Vet clinics lose appointments every day to missed calls and front-desk turnover. A dedicated ScaleSource Veterinary Front Desk Operator answers every call, keeps the schedule full, and works inside your practice software, so your in-clinic team stays with the patients.

Every call answered, no more voicemail during procedures
Trained on PIMS platforms like ezyVet, AVImark and Cornerstone
Reminders, confirmations and refill requests handled daily
A fraction of the cost of in-clinic front-desk turnover
Veterinary front desk operator
Veterinary Front Desk Operator
Dedicated · Full-time · $2,083/mo flat
For franchise businesses

Back-office horsepower for multi-location operators.

Franchise growth multiplies the admin: more calls, more books to close, more leads to chase. ScaleSource places dedicated professionals who work across your locations in bookkeeping, customer service, and sales support, so owners and location managers stay focused on operations and growth.

Bookkeeper & Accounting Support

Multi-location books reconciled to the cent, month-end closed by day 10, audit-ready records for your CPA.

Customer Service & Admin Assistant

Every channel covered across every location: 60+ interactions a day with zero dropped conversations.

Sales Support & Estimator Coordinator

Speed-to-lead, estimate follow-ups and pipeline hygiene, so no revenue slips between locations.

Franchise networks we work with
Empower BrandsSuperior Fence & RailConserva IrrigationArchadeck Outdoor LivingOutdoor Lighting PerspectivesKoala InsulationJAN-PROFRSTeamCanopy Lawn CareWallaby WindowsBumble RoofingMaid Right
Buzz Franchise BrandsBritish Swim SchoolPool ScoutsHome Clean HeroesThe Brothers That Just Do GuttersHeroes Lawn Care
ScaleSource
The roles

One flat membership. Every role below.

Duties are shaped around your business. Pick the role, we recruit the person.

Core business roles
Veterinary clinics
Franchise businesses
Customer Service & Administrative Support
Core Business

Customer Service & Administrative Support

The front line for your customers and the recurring admin that never stops arriving.

Customer inquiriesAppointment schedulingFollow-upsInbox managementRecords & data entryOrder support
Qualifications we screen for
3+ years in customer-facing roles
Fluent written and spoken English
CRM and helpdesk tool experience
Calm, organized under pressure
10
Roles available
$2,083
Flat monthly rate
$0
Recruiting fees
30
Day guarantee
Meet the Scalers

A preview of who could join your team.

Example profiles for illustration. You interview and choose your own Scaler.

Maria
Maria
Customer Service Scaler
Home services franchise

Calls, scheduling, follow ups, daily admin.

Daniel
Daniel
Executive Assistant Scaler
Multi-location restaurant group

Calendar, inbox, meeting prep, travel.

Camila
Camila
Bookkeeping Scaler
Construction company

Transactions, invoicing, reconciliations.

Luis
Luis
Sales Support Scaler
HVAC business

Estimates, CRM upkeep, lead follow up.

Sofia
Sofia
Office Assistant Scaler
Logistics startup

Schedules, documents, internal comms.

Andres
Andres
Virtual Receptionist Scaler
Dental group

Answers calls, books appointments, routes messages.

Stop hiring people. Start building your team.

Hiring fills a seat. Building a team creates lasting capacity, with a partner who stays involved after day one.

How it works

Five steps. Nothing billed until step 3.

1
Tell us what support you need

Schedule a call. Walk us through your business, the role, priorities, and your ideal professional.

2
Meet qualified professionals

We recruit, screen, and present candidates. Interview as many as it takes, no fee for interviews.

BILLING STARTS HERE
3
Select your Scaler

Choose the best fit, complete the agreement, payment, and onboarding. Only now does billing begin.

4
Integrate them into your business

Introduce your team, provide tools and access, set responsibilities and expectations.

5
Keep building

Ongoing check-ins, alignment support, payment administration, and replacement assistance when needed.

Everything the membership covers

Before you select
Role discovery and definition
Recruitment and screening
Candidate presentations
Unlimited interviews before you choose
No recruitment or placement fees, ever
After you select
A dedicated full-time professional
Contractor & payment administration
Onboarding support
Ongoing check-ins with you and your professional
Feedback support and replacement recruiting at no additional fee
ROLE CONTINUITY

You're building a role within your organization, not gambling everything on one placement.

The membership is connected to the role, not one individual. If your professional moves on, we recruit a qualified replacement at no additional fee, and monthly fees don't accrue during the defined replacement period. Prepaid unused days are credited.

A team on a video call
“I need someone in the office”

Remote doesn't mean disconnected.

A fair concern. Done right, remote is an operating model, not a location compromise.

1
They work your hours

Your schedule, your time zone, present during your working day.

2
They're in your systems

Email, phones, CRM, scheduling, accounting tools, the same access as anyone on the team.

3
They're in your meetings

Standups, reviews, your team's normal rhythm.

4
We help you integrate them

You're not figuring out remote management alone.

Great Scalers don't have to share your zip code.

How the options actually compare

Traditional local hireFreelancersTraditional recruiterScaleSource
Dedicated full-time support
Recruiting handled for you
No recruitment or placement feeVariesPlatform fees
Payroll & payment administration
Ongoing check-ins after start
Replacement support at no extra feeVaries
One transparent monthly price
The math

Get the support you need without the full cost of traditional hiring.

Here is what a comparable U.S. hire typically adds up to, next to one flat Scaler membership.

Hiring in the United States
Salary (admin / support role)$3,750/mo*
Payroll taxes$320/mo*
Benefits$530/mo*
Recruiting costs (averaged)$370/mo*
Equipment & software$180/mo*
Training, turnover & replacement$250/mo*
Estimated total~$5,400/mo*
Hiring a ScaleSource Scaler
One predictable monthly rate
Recruitment and vetting included
Replacement support included
No traditional benefit or payroll overhead
Remote work setup
Faster hiring process
Flat membership$2,083/mo
Estimated difference: around $3,300 per month, roughly $39,000 per year*

*Illustrative placeholder figures based on a typical U.S. administrative hire. Actual costs vary by role, market, and company. Every business is different, and savings are not guaranteed.

The membership

One membership. One clear price.

$2,083/month
$25,000 per year · one full-time professional role · same price for every available role
Recruiting, screening & interviews
No recruitment or placement fees
Dedicated full-time professional
Contractor & payroll administration
Ongoing check-ins & feedback support
Replacement recruiting at no extra fee

Approved bonuses, compensation adjustments, insurance contributions, expenses, equipment, software, taxes, processing costs, or other pass-through items may be invoiced separately when applicable. See your client agreement for full terms.

30
30-Day Satisfaction Guarantee

Your first 30 days are protected by our satisfaction guarantee, subject to the terms of your service agreement. Not a free trial, the membership remains prepaid, with qualifying fees refundable per the agreement.

What clients say

“Our remote team has proven successful and beneficial, and it will allow us to expand at a quicker pace than we could with only in-house employees.”

Raul Trestini
Raul Trestini
Superior Fence & Rail Broward

"The onboarding process was really smooth and easy... it was surprisingly fast and much easier than recruiting on our own."

Jeff McKenna
Jeff McKenna
Superior Fence & Rail Denver

We have been able to scale our business quickly working with Scalesource and highly recommend them!

Chelsea Bosak
Chelsea Bosak
Bungii

Questions, answered plainly

No. Your professional is dedicated and full-time, working only inside your business day after day. ScaleSource is a managed remote team partner, not a marketplace, not a project service.

Your business has outgrown doing everything the hard way.

Tell us what's taking too much of your time. We'll help you define the role, meet qualified professionals, and start building.

We'll cover your role, timeline, and whether $2,083/month fits your hiring budget, so your time is never wasted.

ScaleSource
A 30-minute intro call. No commitment, no fees, just a clear picture of the role you need.
No recruiting fees · Billing starts at selection · 30-day guarantee
Book My Call

Tell us what is slowing your business down.

We will help you figure out the type of support that makes the most sense. A 30-minute conversation, no commitment, and nothing billed until you select your Scaler.

No recruiting fees, ever
Interview candidates free
30-day satisfaction guarantee
$2,083/mo